INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products do you manufacture?

We specialize in handcrafted horse saddles, bridles, saddle pads, halters, bareback pads, riding helmets, and other equestrian accessories.

Are your saddles handmade?

Yes, all our saddles are carefully handcrafted by skilled artisans with years of experience.

Do you offer custom saddle designs?

Yes, we can customize saddles and accessories based on your specifications and riding needs.

Do you ship internationally?

Yes, we offer worldwide shipping with secure packaging to ensure safe delivery.

What payment methods do you accept?

We support secure payments through credit/debit cards, PayPal, and trusted gateways.

How long does delivery take?

Delivery times vary by location, but most orders are shipped within 7–15 business days. We have DHL Express as our courier partner

What if I receive a damaged product?

If your item is damaged during shipping, please contact us immediately for a replacement or refund.

Do you offer bulk or wholesale orders?

Yes, we provide special pricing and support for bulk and wholesale orders.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Full Name